This article explains how to change the phone number associated with your Apple ID. You must first log out of FaceTime and iMessage on the old phone, then log in on the new one using the account associated with the Apple ID.
Steps
Part 1 of 2: Delete the Old Phone Number
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Step 1. Open the settings of the old mobile
The icon looks like a gray gear and is located on one of the main screens.
- It can also be located in the "Utilities" folder;
- To disconnect the phone number associated with the Apple ID, you need to sign out of FaceTime and iMessage.
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Step 2. Scroll down and tap Messages
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Step 3. Scroll down and tap Send & Receive
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Step 4. Tap the email address associated with the Apple ID
It is located at the top of the screen.
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Step 5. Tap Sign Out
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Step 6. Tap Messages to go back
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Step 7. Tap Settings to go back
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Step 8. Tap FaceTime
It is located directly under Messages.
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Step 9. Tap the email address associated with your Apple ID at the top of the screen
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Step 10. Tap Sign Out
Now the old phone number will have been disconnected from the Apple ID.
Phone calls or messages sent to the old number will not appear on other devices where you are signed in with your Apple ID
Part 2 of 2: Set up a New Phone Number
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Step 1. Open the settings menu on the new mobile
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Step 2. Scroll down and tap Messages
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Step 3. Verify that the Messages feature is enabled by making sure the slider has been activated
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Step 4. Scroll down and tap Send & Receive
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Step 5. Tap Use your Apple ID for iMessage at the top of the screen
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Step 6. Log in with your Apple ID
- Use the same Apple ID used on the old cellphone;
- Make sure there are check marks next to the new mobile number and Apple ID under the "You can receive iMessages on" section.
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Step 7. Tap Settings in the top left
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Step 8. Tap FaceTime
It should be located directly under Messages.
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Step 9. Verify FaceTime feature is enabled on your phone by making sure the slider has been activated
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Step 10. Tap Use your Apple ID for FaceTime at the top of the screen
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Step 11. Log in with your Apple ID
The new mobile can be used to send and receive messages on iMessage and phone calls on FaceTime.
- Make sure it's the same Apple ID you signed in with in Messages.
- Make sure your new phone number and Apple ID have a check mark under "You can receive FaceTime calls on".