This article shows you how to restart an iPad and how to reset it if it is locked due to the loss of its passcode.
Steps
Method 1 of 3: Restart a Crashed or Badly Functioning iPad
Step 1. Locate the "Sleep / Wake" and "Home" buttons
The former is positioned along the top of the device, while the latter is located in the center of the bottom of the screen.
Step 2. Press and hold both the indicated keys until the classic Apple logo appears on the screen
Step 3. Release the "Sleep / Wake" and "Home" buttons
Holding them down for too long will activate recovery mode.
Step 4. Wait for the iPad to complete the boot process
Force restarting the device normally solves most of the minor problems that you may encounter while using this type of device, such as connectivity or battery charging problems.
Method 2 of 3: Restore a Disabled iPad (Via iTunes)
Step 1. Connect the iPad to the computer using the supplied USB cable
If you have forgotten your iOS device passcode, you can use iTunes to restore it. However, remember that this procedure permanently deletes all the data it contains, but allows you to regain full access.
This method only works if the iPad has previously synced with your computer via iTunes. If you've never done this before, refer to this section of the article
Step 2. Launch iTunes on your computer
To be able to restore your iPad using iTunes, you need to have performed at least one data sync with your computer.
Step 3. Select the iPad icon present inside the iTunes window
It is located at the top of the program window, next to the drop-down menu from which you can select the categories of the media contents of the iTunes library.
Step 4. Press the Reset iPad button
Step 5. Press the Reset button to confirm your action
Step 6. Wait for the iPad recovery process to finish
It may take some time, but you will be able to monitor its progress by observing the status bar that appears on the device screen.
Step 7. Swipe your finger across the iPad screen to launch the initial setup wizard
Step 8. Choose your language and country or geographic area of residence
Step 9. Select the Wi-Fi network you want to connect to
Step 10. Log into your Apple ID by providing your username and password
In this way, all paid content purchased through the App Store will be automatically restored along with all personal data on iCloud such as contacts or emails.
- If you don't remember your Apple ID username or password, please refer to this article.
- If you are asked to provide the old device owner's Apple ID login credentials, you have two options: contact the person who gave you the iPad and ask them for their Apple ID password, or remove the device from their account. by accessing the icloud.com/find web page with any internet browser. If not, you won't be able to use your new iPad.
Method 3 of 3: Reset a Disabled iPad (Via iCloud)
Step 1. Launch the internet browser of a computer or mobile device
If your iPad has been disabled since you no longer remember the passcode and you can't restore it via iTunes because you never synced it, you can solve the problem by initializing it via your iCloud account and restoring your data from a backup.
This method only works if the device was previously connected to your iCloud account and if it is connected to a Wi-Fi network. If not, you will need to restore via recovery mode
Step 2. Go to the Find My iPhone webpage
Despite the name of this service, its operation is extended to all iOS devices, including iPad.
Step 3. Log in with your Apple ID and password
If you don't remember your Apple ID username or password, please refer to this article.
Step 4. Access the All Devices drop-down menu
It is positioned at the top of the window.
Step 5. Select your iPad from the device list that appeared
If the iPad cannot be located because it is offline, you need to refer to this article to restore it.
Step 6. Press the Initialize button
It is located in the corner of the iPad detailed information section.
Step 7. Press the Initialize button
The device will be initialized and reset immediately.
Step 8. Wait for the recovery process to complete
This may take several minutes. You can monitor the progress of the process by looking at the bar that appears on the device screen.
Step 9. Swipe your finger across the iPad screen to launch the initial setup wizard
Step 10. Choose your language and country or geographic area of residence
Step 11. Select the Wi-Fi network you want to connect to
If it is a secure network, you will need to provide its login password.
Step 12. Log into your Apple ID by providing your username and password
This way, all personal data on iCloud will be restored.
If you are asked to provide the old device owner's Apple ID login credentials, you have two options: contact the person who gave you the iPad and ask them for their Apple ID password, or remove the device from their account. by accessing the icloud.com/find web page with any internet browser. If not, you won't be able to use your new iPad
Advice
- If during the initial setup of your iPad purchased second-hand you are asked to enter the access password of the previous owner's Apple ID, you can choose between two options: provide the requested information or delete the device from the old owner's account. by accessing the web page icloud.com/find using any internet browser. Otherwise, you won't be able to complete the initial iPad setup and start using it normally.
- If your iPad isn't charging properly, try replacing the power cord or charger. If the problem persists even after replacing the indicated components, try resetting the device to factory settings.
