Have you ever tried to correct a problem in the printer queue, when after trying to delete something, it does not delete, but shows the entry "In deletion"? You don't have to worry anymore. This article will help you delete the item from the queue entirely, with a few simple steps, and will allow you to get back to using the printer.
Steps
Step 1. Turn off the printer, directly from the printer
In some cases, the problem will be solved, without having to resort to other measures.
Step 2. Make sure the printer cables are properly connected to the computer
Step 3. Right click on Computer from the Windows desktop
Step 4. Click on "Management"
Step 5. Grant your computer access to the "Start Computer Management Snapin" tool from the User Account Control window that appears, if your computer is running Windows Vista or later
Step 6. Find the Services and Applications item in the right column of the window
Step 7. Double click on "Services and Applications" in the right column of the window
Step 8. Double click on "Services"
Step 9. Scroll and click on the "Print Spooler" item in the list of services used by your computer
Step 10. Click on "Properties"
Step 11. Find and click the "Stop" button which you should find under the "Service Status" heading next to the "Started" status
Wait a few seconds for the service to stop.
Step 12. Open a Run window from the Start menu (or with the keyboard shortcut Windows key + R) and type the following path in the text field
When you have typed, press Enter, to open the folder.
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C: / Windows / System32 / spool / PRINTERS
Step 13. Delete all documents in this folder
Step 14. Close the open list of documents to print
Step 15. Restart the Print Spooler service from the Print Spooler Properties window
Step 16. Click the OK button at the bottom of the Print Spooler Properties window
Step 17. Close the "Computer Management" dialog box
Step 18. Turn on the printer
Step 19. Test your printer, to check that everything works again
Advice
- If you have an operating system earlier than Windows Vista (such as Windows XP or 2000), the steps described in this guide are still valid.
- Once the Print Spooler has stopped, leave the services window open. So you will remember to reactivate it at the end of the operation.