4 Ways to Recover Old Messages on WhatsApp

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4 Ways to Recover Old Messages on WhatsApp
4 Ways to Recover Old Messages on WhatsApp
Anonim

This article explains how to recover deleted messages on an iPhone or Android device. Unfortunately, since the WhatsApp messaging service does not allow you to save chat logs, it is not possible to recover a message once it has been deleted from the device, unless the backup has already been configured. Luckily, it's pretty easy to set up WhatsApp to back up your chats to your phone, so you can easily restore your copy of messages and view older or deleted ones.

Steps

Method 1 of 4: Configure Message Backup on WhatsApp Using iOS

Retrieve Old WhatsApp Messages Step 1
Retrieve Old WhatsApp Messages Step 1

Step 1. Press the WhatsApp icon to open the application on the device

The icon depicts a white telephone handset inside a dialogue bubble on a green background.

Retrieve Old WhatsApp Messages Step 2
Retrieve Old WhatsApp Messages Step 2

Step 2. Click on Settings

This option is located in the lower right corner of the screen.

Retrieve Old WhatsApp Messages Step 3
Retrieve Old WhatsApp Messages Step 3

Step 3. Select Chat

Retrieve Old WhatsApp Messages Step 4
Retrieve Old WhatsApp Messages Step 4

Step 4. Select Chat Backup

Retrieve Old WhatsApp Messages Step 5
Retrieve Old WhatsApp Messages Step 5

Step 5. Select Automatic Backup

Decide if you want to back up your messages once a day, a week or a month.

If you have not previously set up your account on iCloud, you will be prompted to do so before continuing with the backup. Open the "Settings" application on your iPhone, tap on your name and then on iCloud. Make sure both the iCloud Drive and WhatsApp sliders have been activated.

Method 2 of 4: Recover Old WhatsApp Messages on iOS

Retrieve Old WhatsApp Messages Step 6
Retrieve Old WhatsApp Messages Step 6

Step 1. Press and hold the WhatsApp icon until it begins to "vibrate"

The other applications on the screen will also start making the same movement.

Retrieve Old WhatsApp Messages Step 7
Retrieve Old WhatsApp Messages Step 7

Step 2. Click on the "X" in the upper left corner of the icon

This will open a dialog box, asking you to confirm if you want to delete WhatsApp.

Retrieve Old WhatsApp Messages Step 8
Retrieve Old WhatsApp Messages Step 8

Step 3. Click on Remove

The application will then be deleted from your iPhone.

Retrieve Old WhatsApp Messages Step 9
Retrieve Old WhatsApp Messages Step 9

Step 4. Reinstall WhatsApp from the App Store

  • Press the App Store icon to open it - it features a white "A" on a blue background;
  • Tap on the symbol

    Android7search
    Android7search

    and write "WhatsApp" in the search bar;

  • Select WhatsApp from the search results;
  • Press Get to download WhatsApp again. This button is located next to the application name.
Retrieve Old WhatsApp Messages Step 10
Retrieve Old WhatsApp Messages Step 10

Step 5. Click on Open to open WhatsApp

When the download is complete, the button with the word "Open" will replace the one with the word "Get".

Retrieve Old WhatsApp Messages Step 11
Retrieve Old WhatsApp Messages Step 11

Step 6. Click Accept and continue, then on Ok.

Retrieve Old WhatsApp Messages Step 12
Retrieve Old WhatsApp Messages Step 12

Step 7. Click on Allow or Do not allow.

This will determine if the application can send you notifications.

Retrieve Old WhatsApp Messages Step 13
Retrieve Old WhatsApp Messages Step 13

Step 8. Enter your phone number and click Done

Make sure the number is the same as the one you already used on WhatsApp.

Retrieve Old WhatsApp Messages Step 14
Retrieve Old WhatsApp Messages Step 14

Step 9. Click on Restore, then on Come on.

This way, all messages that were backed up to your iCloud account will be recovered. Messages that were purged by the application will be included, provided they already existed when the last backup was made.

Retrieve Old WhatsApp Messages Step 15
Retrieve Old WhatsApp Messages Step 15

Step 10. Enter the username you wish to use and click Next

This will take you to the chats screen.

Retrieve Old WhatsApp Messages Step 16
Retrieve Old WhatsApp Messages Step 16

Step 11. Tap any name on the list

By doing so, you will be able to see all the restored messages associated with the contact in question.

Method 3 of 4: Set Up Message Backup on WhatsApp Using an Android Device

Retrieve Old WhatsApp Messages Step 17
Retrieve Old WhatsApp Messages Step 17

Step 1. Press the WhatsApp icon to open the app

The icon depicts a white telephone handset inside a dialogue bubble on a green background.

Retrieve Old WhatsApp Messages Step 18
Retrieve Old WhatsApp Messages Step 18

Step 2. Click on the "More" icon

It features three vertical white dots and is located in the upper right corner of the screen.

Retrieve Old WhatsApp Messages Step 19
Retrieve Old WhatsApp Messages Step 19

Step 3. Select Settings

This option is located at the bottom right.

Retrieve Old WhatsApp Messages Step 20
Retrieve Old WhatsApp Messages Step 20

Step 4. Select Chat

Retrieve Old WhatsApp Messages Step 21
Retrieve Old WhatsApp Messages Step 21

Step 5. Select Chat Backup

Retrieve Old WhatsApp Messages Step 22
Retrieve Old WhatsApp Messages Step 22

Step 6. Click on Backup to Google Drive

Decide if you want to backup messages once a day, a week or a month.

If you have not previously set up your Google account, you will be prompted to do so before continuing with the backup

Retrieve Old WhatsApp Messages Step 23
Retrieve Old WhatsApp Messages Step 23

Step 7. Click on Backup via

Choose the network you want to use to back up your data.

If possible, it is best to use a Wi-Fi network to avoid possible charges to your phone bill

Method 4 of 4: Recover Old WhatsApp Messages on an Android Device

Retrieve Old WhatsApp Messages Step 24
Retrieve Old WhatsApp Messages Step 24

Step 1. Press the Play Store icon

Androidgoogleplay
Androidgoogleplay
Retrieve Old WhatsApp Messages Step 25
Retrieve Old WhatsApp Messages Step 25

Step 2. Click on the menu button, then on My apps and games

Retrieve Old WhatsApp Messages Step 26
Retrieve Old WhatsApp Messages Step 26

Step 3. Scroll down the screen until you find the "Installed" section, then hit Uninstall next to WhatsApp

Retrieve Old WhatsApp Messages Step 27
Retrieve Old WhatsApp Messages Step 27

Step 4. Reinstall WhatsApp from the Play Store

  • Press the Play Store icon again

    Androidgoogleplay
    Androidgoogleplay

    ;

  • Press the button

    Android7search
    Android7search

    and enter "WhatsApp" in the search field;

  • Select WhatsApp from the search results and press Install;
  • Press the WhatsApp icon to open the application. You agree to the terms of service and verify your phone number. Make sure you are using the same number you previously associated with WhatsApp.
Retrieve Old WhatsApp Messages Step 28
Retrieve Old WhatsApp Messages Step 28

Step 5. Select Restore

This will recover all the messages that were backed up to your Google account. Messages that were deleted from WhatsApp will be included, provided they already existed when the last backup was made.

Retrieve Old WhatsApp Messages Step 29
Retrieve Old WhatsApp Messages Step 29

Step 6. Click on Next

Retrieve Old WhatsApp Messages Step 30
Retrieve Old WhatsApp Messages Step 30

Step 7. Enter the username you want to use and click Next

This will open the chat page.

Retrieve Old WhatsApp Messages Step 31
Retrieve Old WhatsApp Messages Step 31

Step 8. Click on any name in this list

By doing so, you will see all chats associated with this contact that have been restored.

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