This article explains how to cancel an order placed on Uber Eats using an Android mobile phone or tablet. Orders can be canceled within the application before they are accepted by the restaurant.
Steps
Step 1. Open Uber Eats on your device
The icon is represented by a black square with "Uber Eats" written inside. It is usually found on the Home screen or in the application list.
Step 2. Tap the receipt icon
It is located at the bottom of the screen. This will show your orders.
Step 3. Tap the order you want to cancel
The order status will appear on the screen. You can cancel it within the application as long as the status is "Confirming order with restaurant".
Step 4. Tap Cancel Order
This option is located under "Confirming order with restaurant". The order will then be canceled and you will receive a full refund.
- If the order status is other than "Confirming order with restaurant", the "Cancel order" link will not appear. In case you still need to cancel it, please contact Uber support.
- While Uber Eats can cancel any order over the phone, the refund can only be made if the restaurant has not yet started preparing the order. If it hasn't started yet, they can cancel it and give you a full refund.