How To Cancel Your Square Account: 8 Steps

Table of contents:

How To Cancel Your Square Account: 8 Steps
How To Cancel Your Square Account: 8 Steps
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This article explains how to cancel your Square account. To do this, you need to contact Square directly at the addresses listed on the app's contact page (available in English only). Despite Square's claims about the deactivation operation, it is not possible to close an account from the dashboard.

Steps

Delete Your Square Account Step 1
Delete Your Square Account Step 1

Step 1. Open Square's contact page

Go to https://www.squareup.com/help/contact using your favorite browser.

Delete Your Square Account Step 2
Delete Your Square Account Step 2

Step 2. Click Account Settings

This item is the first of the "SELECT YOUR TOPIC" section.

If you are not logged in, you will be prompted to do so now, by entering your email and password

Delete Your Square Account Step 3
Delete Your Square Account Step 3

Step 3. Click Deactivate My Account

This is the first option on the next page.

Delete Your Square Account Step 4
Delete Your Square Account Step 4

Step 4. Click I STILL NEED HELP

You will see this entry under the "Deactivate My Account" field.

Delete Your Square Account Step 5
Delete Your Square Account Step 5

Step 5. Click Email Support

It is the first item in the list of options on this page.

Delete Your Square Account Step 6
Delete Your Square Account Step 6

Step 6. Write your account cancellation request (in English)

You can do this in the field below "Tell us a little more about your issue". Make sure you describe your request directly and concisely.

For example, you can write "I would like you to deactivate my account for me"

Delete Your Square Account Step 7
Delete Your Square Account Step 7

Step 7. Click SUBMIT

You will see this button below the email field. Press it and you will send a message to Square's technical support, who will evaluate it and, hopefully, fulfill your request.

Delete Your Square Account Step 8
Delete Your Square Account Step 8

Step 8. Wait for a confirmation email

Once your account has been deactivated, Square's technical support will send you a confirmation message.

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