This article explains how to cancel a Spotify subscription on iPhone using a mobile browser or iTunes, depending on how you signed up for the program.
Steps
Method 1 of 3: Erase Spotify Premium
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Step 1. Log in to https://www.spotify.com using Safari, Chrome or another mobile browser available on the iPhone
- Use this method if you signed up for Spotify on the web or via the mobile application.
- It is not possible to cancel or close the account using the mobile application.
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Step 2. Tap ☰
It is at the bottom right.
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Step 3. Tap Sign In
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Step 4. Enter your username / email address and password, then tap SIGN IN
Touch LOGIN WITH FACEBOOK, if you use this site to login
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Step 5. Tap the Profile drop-down menu
It is located at the top right.
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Step 6. Tap Subscription
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Step 7. Tap EDIT OR CANCEL
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Step 8. Tap CANCEL PREMIUM
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Step 9. Tap YES, CANCEL
The subscription will be canceled. The action will take effect at the end of the current billing cycle.
Method 2 of 3: Subscribe to Spotify with iTunes
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Step 1. Open the iPhone settings
Use this method if you signed up for Spotify through iTunes on the mobile application
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Step 2. Scroll down and tap iTunes and App Store
It is next to the blue icon containing a circle and a white A.
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Step 3. Tap your Apple ID
It is located at the top of the screen.
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Step 4. Tap See Apple ID
If prompted, enter the password associated with your Apple ID or tap the Home button to use Touch ID
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Step 5. Scroll down and tap Subscriptions
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Step 6. Tap Spotify
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Step 7. Tap Cancel Subscription
It is located at the bottom of the screen.
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Step 8. Tap Confirm
The subscription will be canceled. The action will take effect at the end of the current billing cycle.
Method 3 of 3: Close the Account
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Step 1. Log in to Spotify on Safari, Chrome or another mobile browser available on the iPhone
Before closing the account, the premium subscription must be canceled
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Step 2. Log in to Spotify
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Step 3. Tap SIGN IN
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Step 4. Scroll down and tap the blue CLOSE ACCOUNT button
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Step 5. Make sure you close the right account
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Step 6. Scroll down and tap CONTINUE
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Step 7. Check the I understand box, but I still want to close my account
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Step 8. Tap CONTINUE
A verification email will be sent to the address you have associated with your Spotify account.
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Step 9. Check your inbox and open the email received from Spotify
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Step 10. Tap CLOSE MY ACCOUNT
You will be able to reactivate it within 7 days without losing your playlists or other information.