You may find that you need to cancel a payment you just made by credit card. The procedure provided by most credit card companies is not particularly demanding: it is often enough to make a phone call to whoever is responsible, or send a request on the internet. To learn more about how to cancel this type of payment, continue reading this article.
Steps
Method 1 of 2: Call the Company that Issued the Credit Card
Step 1. Did you make a mistake in making a payment with your credit card?
Don't worry, you can cancel it at no extra cost. You have two options: you can go to the website of the company that issued the card and apply through the appropriate procedure, or contact the company's call center by phone.
Step 2. Call the customer service department of the company that issued the card
You can easily retrieve the number by searching online or by checking one of the postal communications received from the company in question. Sometimes the number is also written on the credit card itself. Have all your card details available so that you are ready to give them to the manager who will assist you.
Step 3. Tell the company that you want to cancel a payment
Before you can speak to a manager, you will probably need to go through an automatic answering system that will allow you to select the type of assistance you need. Select the option that best suits your needs or simply ask to speak to support.
Step 4. Answer the manager's questions
You will likely want to be asked to provide your account or credit card information, as well as to state why you want to cancel the payment. Explain your reasons and provide all necessary information.
Remember that you are not required to tell the company your reasons for canceling the payment
Step 5. Ask the representative for your case number
As soon as the operator confirms the cancellation, remember to ask him for the number of your case, in case you need it in the future for further investigations. Make a note of it and keep it in a safe place. This way you can also reuse it at a later time, should you need it.
Step 6. Monitor your bank account
Check your next statement and make sure the payment was cleared correctly. If you have any doubts about the success of the procedure, you can always call customer support for further investigations.
Method 2 of 2: Cancel an Online Payment
Step 1. Log into your online account
Enter your username and the necessary information to access your personal page.
Step 2. Look for the "Payments" screen in the menu bar
Click on it: with a little attention you will find the option "Cancel a payment" or something similar.
Step 3. Click on the "Cancel a payment" option
You will be asked to select the payment you want to cancel. Enter all the requested information and proceed. Often on the same page you will find all the information on any charges that the cancellation entails.
Step 4. Save the transaction confirmation number
This number will be provided to you at the end of the process - be sure to write it down and keep it in a safe place so you can use it in case of future problems.
Advice
- If your bank applies commissions for this type of service and you find yourself having to cancel payments often, instead of continuing to pay a fee to have your operations blocked, you may be thinking of obtaining a bank credit. Bank credit lines are granted by a credit institution and allow you to pay the debits made to your account even if you exceed your current availability. Compare the costs for both services and try to figure out which is the most convenient.
- To ensure that you successfully cancel a payment, remember to act promptly as soon as you realize you have made a mistake. The more time passes, the harder it will be for your bank to be able to block it before the funds are withdrawn.
