The steps required to cancel your Netflix membership vary based on how you sign up. If you signed up from the Netfilx website, visit Netflix.com on any computer, phone or tablet. If, on the other hand, you pay for your subscription through iTunes, Google Play, or Amazon Prime, you have to cancel it directly from one of those services. This article explains how to cancel your Netflix membership on various platforms.
Steps
Method 1 of 6: Cancel your subscription on Netflix.com
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Step 1. Visit
Follow these steps if you signed up for Netflix from the website and send payments directly to the streaming service. If you haven't already signed in to your account, follow the onscreen instructions to do so now.
You can use this method on your computer, phone or tablet
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Step 2. Click on your main profile
This is usually the first available name from the left.
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Step 3. Click on your profile photo
You will see it in the upper right corner of the page. Press it and a menu will open.
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Step 4. Click on Account in the newly appeared menu
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Step 5. Click on the gray Cancel subscription button
You will find it at the top left of the page, right under "SUBSCRIPTIONS & PAYMENTS".
If you don't see this button, it means you don't pass payments directly to Netflix. Instead, on this page you will see the service you signed up through (e.g. Google Play, iTunes, Amazon Prime), as well as instructions to cancel your subscription directly from that service
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Step 6. Click on the blue Complete Delete button
The Netflix service will continue to operate until the last day of the current contract period. You will not be charged for any other payments.
Method 2 of 6: Cancel your Netflix subscription on Google Play
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Step 1. Open the Google Play Store
on your Android device.
You will find it in the apps folder. If you signed up for Netflix on an Android device and are making payments via Google Play, follow these steps to cancel your subscription.
If you don't have access to an Android device but are making payments through Google Play, sign in at https://play.google.com, then skip to Step 3
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Step 2. Press the menu button ☰
You will see it in the upper left corner of the screen.
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Step 3. Press Subscriptions from the menu
A list of your subscriptions on Google Play will appear.
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Step 4. Tap on Netflix
Your account information will appear, including the cost of the service and the renewal date.
If you don't see Netflix in your subscription list, you've probably signed up from Netflix.com or through another service. It is also possible that you used a different Google account to sign up
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Step 5. Click on Cancel subscription
A confirmation message will appear.
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Step 6. Click on Cancel subscription to confirm
You will be able to continue watching content on Netflix until the current billing period expires, which will no longer be renewed.
Method 3 of 6: Cancel Netflix iTunes Subscription from iPhone or iPad
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Step 1. Open the settings
of your iPhone or iPad.
You will find this gear icon on the home screen; if not, you can search for it with Spotlight. Follow these steps if you pay for your Netflix subscription through iTunes (this often happens if you signed up using an iPhone, iPad or Apple TV).
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Step 2. Click on your name
You will see it at the top of the screen.
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Step 3. Tap on iTunes & App Store
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Step 4. Click on your Apple ID
It's the email at the top of the screen. Press it and a menu will appear.
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Step 5. Press View Apple ID in the menu
Based on your security settings, you may need to verify your identity to continue.
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Step 6. Scroll down and hit the Subscriptions button
It is located in the center of the page.
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Step 7. Select your Netflix subscription
Information about the service will appear.
If you don't see Netflix in your subscription list, you've probably signed up from Netflix.com or through another service. Also, you may have used a different Apple ID
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Step 8. Click on Cancel subscription at the bottom of the page
A confirmation message will appear.
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Step 9. Click on Confirm
You will be able to continue to access Netflix until the current billing period expires, which will not be renewed.
Method 4 of 6: Unsubscribe from Netflix on iTunes from a Computer
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Step 1. Open iTunes on your computer
If you signed up for Netflix on an Apple device and are making payments via iTunes, follow these steps to cancel your subscription.
- If you're using a Mac, the iTunes icon looks like a musical note and is in the Dock. If you have Windows, you can usually find iTunes in the Start menu. If you don't already have this program installed, you can download it for free from
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You need to make sure you are using the same Apple ID you signed up with Netflix with. To log in, click on the menu Account, then select Log in.
Cancel Netflix Step 23 Step 2. Click on the Account menu
You will find it at the top of the screen (on Mac) or in the program window (on PC).
Cancel Netflix Step 24 Step 3. Click on View my account in the menu
Cancel Netflix Step 25 Step 4. Scroll down and click Manage next to "Subscriptions"
You will see a list of all the subscriptions associated with your Apple ID.
If you don't see Netflix in your subscription list, you've probably signed up on Netflix.com or through another service. Also, you may have used a different Apple ID
Cancel Netflix Step 26 Step 5. Click Edit next to "Netflix"
Your subscription information will appear.
Cancel Netflix Step 27 Step 6. Click Cancel subscription at the bottom of the page
A confirmation message will appear.
Cancel Netflix Step 28 Step 7. Click Confirm
You will be able to access Netflix until the end of the current billing period, which will no longer be renewed.
Method 5 of 6: Cancel Netflix Membership on Apple TV
Cancel Netflix Step 29 Step 1. Select Settings from the Apple TV home screen
Use this method if you signed up to Netflix directly from your Apple TV (or other Apple device) and stream payments via iTunes.
Cancel Netflix Step 30 Step 2. Select Account
Cancel Netflix Step 31 Step 3. Select Manage Subscriptions
It is located under the heading "Subscriptions".
Cancel Netflix Step 32 Step 4. Select Netflix
Your subscription information will appear.
If you don't see Netflix in your subscription list, you've probably signed up from Netflix.com or through another service. Also, you may have used a different Apple ID
Cancel Netflix Step 33 Step 5. Select Cancel subscription
A confirmation message will appear.
Cancel Netflix Step 34 Step 6. Follow the on-screen prompts to confirm
You will be able to continue to sign in to Netflix until the end of the current billing period, which will not be renewed.
Method 6 of 6: Cancel Netflix Membership on Amazon Prime
Cancel Netflix Step 35 Step 1. Go to
Follow these steps if you've added Netflix to your Amazon Prime account channels.
If you are not already logged into your Amazon account, click on Log in in the upper right corner of the page to do it now.
Cancel Netflix Step 36 Step 2. Click Accounts and Lists in the upper right corner of the page
A menu will open.
Cancel Netflix Step 37 Step 3. Click on Subscriptions and Subscriptions
You will see this button under the "My Account" heading on the right side of the menu.
Cancel Netflix Step 38 Step 4. Click Channel Subscriptions in the lower left corner of the page
Above the link you will see "Prime Video" written. Here you will find all the information about your subscriptions linked to Amazon Prime.
Cancel Netflix Step 39 Step 5. Click Delete channel next to "Netflix
"You will see this button under the" My Channels "heading at the bottom of the page. Press it and a confirmation message will appear.
If you don't find Netflix in your subscription list, you've probably signed up on Netflix.com or through another service. It is also possible that you have used a different Amazon account
Cancel Netflix Step 40 Step 6. Click the orange Delete Channel button to confirm
You will be able to access Netflix until the end of the current billing period, which will not be renewed.
Advice
- Cancel your subscription at least one week before the end of your current billing cycle to avoid being billed the following month.
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You must return all DVDs you rented through Netflix if you want to avoid having to pay for them after canceling your account.