This article explains how to troubleshoot Skype microphone problems on an iPhone or iPad. While there can be many causes for the malfunction, simple checks can be performed to resolve the most common problems.
Steps
Method 1 of 4: Restart the iPhone
Step 1. Press and hold the power button
It is located at the top right.
Step 2. Swipe the slider to the right
This way you can turn off your iPhone or iPad.
Step 3. Press and hold the power button again
This way you can turn on the iPhone. Lift your finger once the Apple logo appears.
Step 4. Unlock the iPhone
Enter your mobile PIN to unlock it.
Step 5. Open Skype
Tap the Skype app on the home screen. The icon has a white "S" on a light blue background.
Step 6. Make a test phone call to see if the problems with the microphone are resolved
Method 2 of 4: Check Application Permissions
Step 1. Open the "Settings"
The icon looks like a gray gear and is usually found on the home screen.
Step 2. Scroll down and tap Skype
This will show you a list of the components that Skype has access to.
Step 3. Tap the button next to "Microphone" to turn it on
This will ensure that Skype has access to the microphone.
Method 3 of 4: Change the Privacy Settings
Step 1. Open the "Settings" application on the main screen
The icon depicts two silver gears.
Step 2. Tap Privacy
Step 3. Tap Microphone
Step 4. Tap the button you see next to "Skype" to activate it
This will ensure that Skype has access to the microphone.
Don't see Skype on the list? Then it may be necessary to uninstall and reinstall the application
Method 4 of 4: Reinstall Skype
Step 1. Press the "Home" button
It is located at the bottom of the phone and allows you to open the main screen.
Step 2. Touch and hold the Skype icon until it begins to wobble
An "X" will appear in the corner.
Step 3. Tap the "X" on Skype
This will uninstall it from your mobile.
Step 4. You can press the "Home" button to exit this mode
Step 5. Tap the App Store button
The icon has a white "A" on a blue background and is usually found on the home screen.
Step 6. Tap the search icon
It looks like a magnifying glass and is located at the bottom of the screen.
Step 7. Enter Skype in the search bar
Tap the search bar and type "Skype", then tap "Search" on the keyboard.
Step 8. Tap
next to the "Skype for iPhone / iPad" option.
The icon looks like a cloud with an arrow pointing down. This will start downloading Skype to your mobile.
Step 9. Tap Open after downloading Skype
Step 10. Log into your account
Enter your username / email and password when prompted to log into your account.
Step 11. Tap Allow when asked if you want to allow Skype to access the microphone
Advice
- If someone can't hear you on Skype, check with other contacts to see if it's a general problem. In the event that this malfunction happens to you with only one person, it is likely that it is the his device to have technical problems.
- See if the microphone is giving you trouble on other applications besides Skype. The problem may be due to the microphone itself, if it is repeated with multiple applications.
- If you're using an external microphone, like the one that came with the headphones, make sure it's not muted.
