This guide explains how to cancel your Amazon Prime membership so it doesn't automatically renew. You can do this from both the Amazon website and the mobile app.
Steps
Method 1 of 2: On Computer
Step 1. Open this page to unsubscribe from Amazon Prime
Visit the address indicated with the browser on your computer. The "End Your Amazon Prime Membership" page will open.
Step 2. Click on End Registration
You will see this yellow button at the top of the page. Press it and the login page to the site will open.
Step 3. Log in to Amazon
Enter your email and password, then click on 'Login. This way you verify your account.
Even if you are already logged into your Amazon profile, you will still need to click Log in in the center of the page.
Step 4. Click Continue Cancel
This is a yellow button at the bottom of the page.
Step 5. End your Amazon Prime membership
You have two choices in this case: by clicking on Finish now you will cancel Prime for the remainder of the current billing period and receive a refund for part of the monthly payment while clicking Ends on [date] you can continue to use Amazon Prime until the renewal date.
Step 6. Wait for the confirmation page to load
When you see the "Cancel Confirmed" page appear, you will know that your Prime membership has been canceled.
Method 2 of 2: On Mobile Devices
Step 1. Open Amazon
Press the app icon, which features the Amazon logo above a shopping cart.
Step 2. Press ☰
You will see this icon with three lines in the upper left corner of the screen. Press it and a menu will open.
Step 3. Press My Account
You will see this option at the top of the menu you just opened.
Step 4. Press Manage Prime Subscription
Look for this button in the "Account Settings" section of the menu.
Step 5. Log in to Amazon
Enter your email and password when asked.
- Even if you've saved your account data in the app, you'll still need to press Log in here.
- If you are using an iPhone with Touch ID, the phone may ask you to scan your fingerprint.
Step 6. Scroll down and hit End Membership
You will see this option at the bottom of the page. Press it to start the cancellation confirmation process.
Step 7. Scroll down and hit End my benefits
This button is at the bottom of the page.
If you don't see this option, skip to the next step
Step 8. Scroll down and press End Membership
You will see this button at the bottom of the page.
Step 9. Press Finish on [date] in the center of the screen
By doing this, you will cancel the automatic renewal of the Prime subscription; at the end of the current billing period, the subscription will be canceled.
