How to Recall an Email in Outlook: 13 Steps

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How to Recall an Email in Outlook: 13 Steps
How to Recall an Email in Outlook: 13 Steps
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This article explains how to enable and use the "Undo Send" feature, provided by the Outlook web application, which allows you to retrieve an e-mail message within a certain predetermined time after it has been sent. The "Undo Send" functionality is unfortunately not available within the Outlook mobile app.

Steps

Part 1 of 2: Enable the "Undo Send" feature

Recall an Email in Outlook Step 1
Recall an Email in Outlook Step 1

Step 1. Log in to the Outlook website

This way, if you are logged in with your Microsoft account, you will be redirected directly to your Outlook inbox.

If you are not logged in yet, press the " Log in", enter your e-mail address (or phone number) and password, then press the" Log in".

Recall an Email in Outlook Step 2
Recall an Email in Outlook Step 2

Step 2. Select the ⚙️ icon

It is located in the upper right corner of the Outlook page.

Recall an Email in Outlook Step 3
Recall an Email in Outlook Step 3

Step 3. Choose the Options item

It's located at the bottom of the "Mail Settings" drop-down menu that appeared below the gear icon.

Recall an Email in Outlook Step 4
Recall an Email in Outlook Step 4

Step 4. Select the Undo Send option

It is located within the "Automatic Processing" section of the "Mail" tab, present in the sidebar on the left of the Outlook page.

Recall an Email in Outlook Step 5
Recall an Email in Outlook Step 5

Step 5. Select the button "Allow cancellation of sent messages for:

". It is located in the main frame of the page, under the heading "Cancel Send".

Recall an Email in Outlook Step 6
Recall an Email in Outlook Step 6

Step 6. Enter the drop-down menu to select the time interval in which you will be able to cancel the sending of emails

By default the selected value is "10 seconds", but you can choose one of the following options:

  • 5 seconds.
  • 10 seconds.
  • 15 seconds.
  • 30 seconds.
Recall an Email in Outlook Step 7
Recall an Email in Outlook Step 7

Step 7. Choose the desired time interval

This option determines the amount of time you will have to retrieve an email after pressing the "Send" button.

Recall an Email in Outlook Step 8
Recall an Email in Outlook Step 8

Step 8. Press the Save button

It is located in the upper left of the main page pane. This way all changes made will be saved and applied immediately.

Part 2 of 2: Retrieve an Email

Recall an Email in Outlook Step 9
Recall an Email in Outlook Step 9

Step 1. Select the ← Options button

It's located directly above the Outlook options menu in the upper left corner of the page. This will redirect you directly to your account's inbox.

Recall an Email in Outlook Step 10
Recall an Email in Outlook Step 10

Step 2. Press the + New button

It is located above the "Inbox" header of the Outlook web interface. The form for composing a new e-mail message will be displayed in the main pane of the page.

Recall an Email in Outlook Step 11
Recall an Email in Outlook Step 11

Step 3. Enter the information about the email you wish to send

Since this is just a test and the sending of the email you are writing will be canceled, you can enter some random data. In any case, the information to be provided, using the respective fields, is the following:

  • Address of the recipient (or recipients).
  • Object.
  • Text of the message.
Recall an Email in Outlook Step 12
Recall an Email in Outlook Step 12

Step 4. Press the Submit button

It is located in the lower left corner of the email writing pane. In this way the message will be sent to the indicated recipient.

Recall an Email in Outlook Step 13
Recall an Email in Outlook Step 13

Step 5. Press the Cancel button

You will see it appear in the upper right corner of the page. If you press it, the sending of the e-mail in progress will be interrupted and the latter will be displayed in a new pop-up window. At this point you can choose whether to modify it by inserting the missing information (for example an attachment) or delete it by pressing the "Remove" button, present in the lower left part of the window.

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