Knowing how to manage personnel is more than an art, it is a science. Unfortunately, there is no secret formula, or general rules that can work. It is a valuable skill that varies according to the abilities of each individual, and that develops over time, with dedication and practice.
Steps
Step 1. Remove the word “manager” from your personal dictionary and replace it with “leader”
Leaders don't need to reach a title, or promotions. They are figures that inspire and motivate others, regardless of the situations and characteristics of the team.
Step 2. Always have a good sense of humor
You will present yourself to others as a person open to dialogue and you will be able to maintain the right approach for all situations. Don't take yourself too seriously. You don't have to carry all the weight of the world on your shoulders.
Step 3. Remember that you need to relate to people
It is not just about resources, nor about human capital. They are people who have their own families, their own emotions and even problems. It is not possible to clearly separate the working day from one's private life. Try to be sensitive and remember that everyone can encounter difficulties at times; treats people equally, regardless of their acquired titles and their positions. Don't forget to smile and behave politely.
Step 4. Identify your strengths and skills
Learn about your team's potential, as well as its weaknesses. Find the right solutions to improve everyone's performance.
Step 5. Have a good idea of what needs to be done
If you fail in your plans you have already planned to fail. Set goals to achieve in the short and long term.
Step 6. Make decisions
If someone asks for your opinion, try to think carefully about the words to say and be persuasive. Do not be uncertain and do not appear indecisive. Before making an important decision, set a date to answer and think about the best solution. If someone presents you with suggestions that lead you to reevaluate their position, don't hesitate to change your mind if you're sure it's the best choice.
Step 7. Communicate what your expectations are
Put everything in black and white whenever possible. Always ask the opinion of others and try to understand what they expect of you. Clarify any doubts immediately and clearly.
Step 8. Find out what you can change and what you can't
Accept what you cannot change and don't waste your energy in vain. Focus your efforts on what you can fix and improve. Determined people with a spirit of initiative always strive for success.
Step 9. Remember that different motivations move different people, and employees tend to do what they find most inspiring
Your job is to be able to make what you want to achieve stimulating. For example, if you decide to pay staff based on the quantity of work done, you may find that quality has been sacrificed in favor of volume.
Step 10. Maintain the utmost secrecy on company information
Managers generally know a lot of data that ordinary employees don't have access to. It is therefore essential that you never betray the trust of the company, your superiors, your colleagues and your employees. Make sure you deserve the trust of others.
Step 11. Always be consistent
Maintain a balanced behavior in your actions and reactions. Don't be the kind of manager whose attitude changes based on mood, and whom employees often prefer not to approach.
Step 12. Be flexible
You can be flexible and consistent at the same time, the two are not in conflict. Sometimes it is necessary to change directives, rules and resources to remain competitive.
Step 13. Focus only on the solutions, not his problems
If you want to be a point of reference you must always look at all possible solutions and find the right one.
Step 14. Take some time to hire and fire quickly
Hire carefully, take the time to decide and select qualified personnel. If you notice that there are employees who are not doing their job well, try to get them out of the company as soon as possible.
Advice
- When arguing with someone, try to focus only on the action. Many people perceive criticism as a personal attack, so try to handle it as professionally as possible, thus focusing only on the action taken.
- Don't be afraid of making mistakes. Facing mistakes means noticing something that can't work. Once you understand what doesn't work, it will be easier to guess what is effective.
- Address the problem directly at the source. Don't become the manager of internal personnel policies. For example, if a person spends more time on personal emails than they invest in business emails, there is no point in punishing. all employees prohibiting the use of work computers for personal purposes. Try to resolve the matter by taking action only with the person concerned, that is, the one who has abused his freedom.
- Remember the golden rules of goal planning: be specific, trustworthy, realistic, accurate, punctual, ethical, and relevant.
- Never say that something is impossible to accomplish. Anything is possible if you have time and resources. Express yourself with a more weighted statement, for example "in order to achieve this result it takes a rather long period of time and significant economic resources".
Warnings
- Don't be afraid to admit you were wrong. Everyone makes mistakes, even you are human. When it happens to you, recognize it and learn something new from the experience. Making mistakes is normal, the important thing is not to persevere.
- Company employees have their own private life, acknowledge this fact and be sensitive but never poke your nose into their personal affairs and keep your distance. Between you there must be only a professional relationship, do not start dispensing advice on private or sentimental matters.
- Remember that you can never have absolute control over people and events. The only things you can control are your actions, so use them to motivate and inspire others. Don't waste your time trying to control others, it doesn't make any sense.
