Some external peripherals and USB devices are only compatible with USB 2.0 ports. You can check if your computer has such a port by checking the system specifications on both Windows and Mac.
Steps
Method 1 of 2: Check the USB Ports on Windows
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Step 1. Click on the “Start” menu and select “Control Panel”
The control panel window will appear on the screen.
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Step 2. Click on “System and Maintenance” and then select “Device Manager”
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Step 3. Double click or open “Universal Serial Bus controllers”
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Step 4. Check if a USB port in the list is labeled "Advanced"
If so, your Windows is equipped with a USB 2.0 port.
Method 2 of 2: Check the USB Ports on Mac OS X
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Step 1. Open the Applications folder and then select “Utilities”
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Step 2. Open “System Profiler”
The System Profiler window will appear on the screen.
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Step 3. Click “USB” in the left pane under Hardware
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Step 4. Check if there is a USB 2.0 port in the list of USB ports
Each USB port has a specific labeling, for example "USB 1.0", USB 2.0 ", or" USB 3.0 ".