How to Reset an HP Photosmart Printer

Table of contents:

How to Reset an HP Photosmart Printer
How to Reset an HP Photosmart Printer
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Resetting an HP Photosmart printer is useful for resolving ink cartridge and print job problems and error messages. To reset the printer, you can choose to disconnect it from the power supply or you can choose to restore factory settings.

Steps

Method 1 of 2: Reset the Printer

Reset an HP Photosmart Printer Step 1
Reset an HP Photosmart Printer Step 1

Step 1. Make sure the Photosmart printer is turned on, then unplug the USB cable from the back of the device

Reset an HP Photosmart Printer Step 2
Reset an HP Photosmart Printer Step 2

Step 2. Open the printer compartment that provides access to the print cartridges, then remove the cartridges

Reset an HP Photosmart Printer Step 3
Reset an HP Photosmart Printer Step 3

Step 3. Close the printer compartment and wait for the "Insert Cartridge" message to appear on the display

Reset an HP Photosmart Printer Step 4
Reset an HP Photosmart Printer Step 4

Step 4. Unplug the printer power cord

Reset an HP Photosmart Printer Step 5
Reset an HP Photosmart Printer Step 5

Step 5. Wait 60 seconds, then plug the power cord back into the printer

Reset an HP Photosmart Printer Step 6
Reset an HP Photosmart Printer Step 6

Step 6. Wait for the printer to turn on automatically

In case the device does not turn on automatically, press the "Power" button

Reset an HP Photosmart Printer Step 7
Reset an HP Photosmart Printer Step 7

Step 7. Open the front door of the printer and insert the ink cartridges

Reset an HP Photosmart Printer Step 8
Reset an HP Photosmart Printer Step 8

Step 8. Close the printer door and reconnect the USB cable

At this point, you have completed the reset of your HP Photosmart.

Method 2 of 2: Reset to Factory Settings

Reset an HP Photosmart Printer Step 9
Reset an HP Photosmart Printer Step 9

Step 1. Press the "Menu" button located on the HP Photosmart printer command console

Reset an HP Photosmart Printer Step 10
Reset an HP Photosmart Printer Step 10

Step 2. Use the up and down directional arrows on the command console to select the "Preferences" menu item

If the "Preferences" item is not available, look for the "Restore Defaults" option or access the "Services" menu and choose the "Restore Defaults" item. The menu may vary depending on the HP Photosmart printer model you are using

Reset an HP Photosmart Printer Step 11
Reset an HP Photosmart Printer Step 11

Step 3. Select the "Restore Defaults" item and press the "OK" button

The printer will automatically restore the original factory settings and notify you when the process is complete.

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