It's always nice to receive a thank you email, whether it's from your brother or your boss. When replying, the most important thing to remember is to be honest: don't be afraid to show your appreciation for the sender and see it as an opportunity to strengthen the relationship; you can answer in person, with a phone call or by e-mail.
Steps
Method 1 of 3: Reply to a Colleague
Step 1. Send a confirmation message to the sender by saying "You're welcome"
Setting aside time to respond to a thank you at work can help develop a stronger bond with a colleague or supervisor - whether you choose to do it in person or by email, express your gratitude for the time it took to send. the email.
Advise:
If "You're welcome" doesn't suit the situation, be sure to show gratitude and appreciation with other terms, such as "I really appreciate your thinking."
Step 2. Tell him how you benefited from the assignment or project it referred to
In addition to showing gratitude for the thanks, it's a good idea to go for additional opportunities, stating the satisfaction or benefit you have gained from doing a good job.
- "It has been a very rewarding job; I have learned a lot from this project and I appreciate the opportunity."
- "I hope to work for the design department again, it was very interesting!".
Step 3. Be concise
Sending a response to a business thank you is not always expected or required, so to prevent your colleague from wasting a lot of time, be concise in your response.
Method 2 of 3: Respond to a Customer Thank You
Step 1. Express your appreciation
Do not limit yourself to a simple "please": an e-mail reply to a satisfied customer is a good opportunity to thank him for the trust he has placed in you and express the desire for an ongoing relationship, perhaps offering a discount or a gift as an incentive.
- "It was a pleasure to work with you, Ms Rossi; I was delighted to meet you and I hope to see you again soon."
- "I am very happy that my new work of art is to your liking, Mr. Ferrari! As a sign of gratitude, I would like to offer you a voucher with a 10% discount on your next purchase in the gallery".
Step 2. Be on time
As with any e-mail reply, it is best not to let too much time pass: punctuality indicates that you have given priority to the sender and will reinforce the feeling of gratitude.
Step 3. Express yourself in a friendly, personal tone
When someone writes to thank you, it's a chance to strengthen the relationship and make them feel appreciated and special.
- "Thank you for your trust / for your order and I wish you a great adventure!"
- "It was great meeting her and good luck with her next big project!".
Method 3 of 3: Reply to a Friend or Family Member
Step 1. Say "You're welcome"
This is the most common way to respond to someone who thanks you, because it lets the other know that you have read and appreciated their message. Alternatively, you can use expressions like:
- "Not at all";
- "Whenever you want";
- "Happy to help you".
Step 2. Say:
"I know you would do the same for me." If you want to establish a closer relationship with the sender, this is the right phrase, because it implies trust in the relationship. Other similar expressions are:
- "You did the same for me";
- "I am happy that we can help each other";
- "I'll always be there for you."
Step 3. Let him know that it has been a pleasant experience for you
You can express and honor the idea that doing something is a reward in itself by using one of the following phrases:
- "It was a pleasure".
- "I was happy to do it for you."
- "It was fun!".
Step 4. Be sincere and express it through body language
If you decide to respond to the thank you email in person, smile and maintain eye contact when expressing gratitude to the sender, avoiding crossing your arms over your chest, because non-verbal cues are just as important as the words you say.
