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Steps
Step 1. Disable and unplug your computer's wireless card, or if you're using an ethernet connection, unplug the cable from your computer
Step 2. Restart your computer in Safe Mode
For some computers, you can easily do this by pressing a button when the computer starts, and opening a menu that will offer you more boot options.
Step 3. On some websites you will find a suggestion to continuously press F8 when starting the computer
This is another method of accessing the boot menu.
Having disconnected the network card and not being connected, selecting "Safe Mode with Networking" is useless and unnecessary
Step 4. Open the Control Panel
You will need to delete cached files, history, temporary files and cookies, as well as block pop-up windows and disable add-ons you noticed in windows that opened.
Step 5. Make sure your firewall version is up to date
If you don't have one, you can use the one built into Windows, Windows Firewall. If the issue is securing outbound communications, you can find free programs that can do this, such as "PC Tools Firewall Plus".
Step 6. Run a full virus scan of your system
The first full scan can take a long time, but later they will be faster. You can use a free and often updated program such as Microsoft Security Essentials or a third-party antivirus.
Step 7. Run a full malware scan, with a program like Malwarebytes or Spybot Search and Destroy or another of the many anti-malware programs available
Step 8. Save your work in all open programs (which should be antivirus and antimalware only), then remove threats found by the control programs
Step 9. Close all programs
Step 10. Restart your computer
Step 11. Make sure you have corrected the problem with these steps
Some problems can only be solved by a professional.
Step 12. Re-enable the network card if the computer is working properly again
If the problem persists, leave it disabled until a professional corrects the situation.