4 Ways to Unlock a Phone if You Forgot Your Access Code

4 Ways to Unlock a Phone if You Forgot Your Access Code
4 Ways to Unlock a Phone if You Forgot Your Access Code

Table of contents:

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If you have forgotten your iPhone password, you can access your phone with iTunes Backup and Restore or by putting it into recovery mode. If your device is running Android 4.4 or earlier, you have the option to reset the login sequence with your Google account. If you are no longer able to log into your account, you can restore the device to factory conditions. To use Android 5.0 and later mobile phones again, you need to erase all the data they contain.

Steps

Method 1 of 4: Android 5.0 and Later

Unlock a Phone when You Forget Its Passcode Step 1
Unlock a Phone when You Forget Its Passcode Step 1

Step 1. Open the Android Device Manager page in a browser

This method leads to the deletion of all the contents of the phone. Starting with version 5.0 of the operating system, Google has eliminated the ability to bypass the passcode without formatting the device. You will be able to use your phone again, but you will lose all data (such as photos and music) stored inside.

  • This method only works if you have enabled Android Device Manager on your phone.
  • If you are unable to unlock your phone using these steps, learn how to reset it to factory settings.
Unlock a Phone when You Forget Its Passcode Step 2
Unlock a Phone when You Forget Its Passcode Step 2

Step 2. Log into your Google account

Use the same profile associated with the phone.

Unlock a Phone when You Forget Its Passcode Step 3
Unlock a Phone when You Forget Its Passcode Step 3

Step 3. Select your phone from the list

If you have associated more than one Android phone with your Google account (for example models you no longer use), you will see a list of devices to choose from.

Unlock a Phone when You Forget Its Passcode Step 4
Unlock a Phone when You Forget Its Passcode Step 4

Step 4. Press "Delete"

Remember that this method deletes all data saved on the device.

Unlock a Phone when You Forget Its Passcode Step 5
Unlock a Phone when You Forget Its Passcode Step 5

Step 5. Press "Cancel" again to continue

The device will return to factory settings. It will take several minutes to complete the operation.

Unlock a Phone when You Forget Its Passcode Step 6
Unlock a Phone when You Forget Its Passcode Step 6

Step 6. Follow the on-screen prompts to set up your phone

The operation is similar to that for new mobile phones.

Unlock a Phone when You Forget Its Passcode Step 7
Unlock a Phone when You Forget Its Passcode Step 7

Step 7. Open the Settings menu

Once setup is complete, the home screen will open; create a new passcode or sequence.

Unlock a Phone when You Forget Its Passcode Step 8
Unlock a Phone when You Forget Its Passcode Step 8

Step 8. Press "Security"

Unlock a Phone when You Forget Its Passcode Step 9
Unlock a Phone when You Forget Its Passcode Step 9

Step 9. Press "Screen Lock"

Choose the type of lock you want to use, then follow the prompts to create the new code.

Method 2 of 4: Android 4.4 and Earlier Versions

Unlock a Phone when You Forget Its Passcode Step 10
Unlock a Phone when You Forget Its Passcode Step 10

Step 1. Try to unlock the phone five times in a row

This method only works if you have set a login pattern on Android 4.4 (KitKat) or earlier. After five unsuccessful unlocking attempts, the message "Forgot your pattern?" Will appear.

Unlock a Phone when You Forget Its Passcode Step 11
Unlock a Phone when You Forget Its Passcode Step 11

Step 2. Press "Did you forget the sequence?

. You will have the option to log into the phone using your Google account.

Unlock a Phone when You Forget Its Passcode Step 12
Unlock a Phone when You Forget Its Passcode Step 12

Step 3. Enter your Google account information and press "Sign in"

If the username and password are correct, the mobile will unlock.

Unlock a Phone when You Forget Its Passcode Step 13
Unlock a Phone when You Forget Its Passcode Step 13

Step 4. Open the Settings menu

After logging in with your account, the previous lock pattern will be disabled. Now you can create a new code that you won't forget.

Unlock a Phone when You Forget Its Passcode Step 14
Unlock a Phone when You Forget Its Passcode Step 14

Step 5. Press "Security"

Unlock a Phone when You Forget Its Passcode Step 15
Unlock a Phone when You Forget Its Passcode Step 15

Step 6. Press "Screen Lock"

Choose the type of lock you want to use, then follow the prompts to create the new code.

Method 3 of 4: Using iTunes Backup and Restore

Unlock a Phone when You Forget Its Passcode Step 16
Unlock a Phone when You Forget Its Passcode Step 16

Step 1. Connect iPhone to iTunes

If after six attempts you have not been able to unlock it, you will see the message "The device is disabled". To regain access to your mobile, connect it to the computer you are using iTunes on, then open the program.

  • If you see the message "iTunes cannot connect to [your device] because it is locked with a passcode" or "You have not authorized this computer to access [your device]", try a different computer that you have already synced to.
  • If you don't have another computer available, read Using iPhone Recovery Mode.
Unlock a Phone when You Forget Its Passcode Step 17
Unlock a Phone when You Forget Its Passcode Step 17

Step 2. Sync iPhone with iTunes

If your phone is set to auto sync, this should start by itself. If not:

Click on the phone

Unlock a Phone when You Forget Its Passcode Step 18
Unlock a Phone when You Forget Its Passcode Step 18

Step 3. Click the "Sync" button at the bottom of iTunes

Unlock a Phone when You Forget Its Passcode Step 19
Unlock a Phone when You Forget Its Passcode Step 19

Step 4. Click "Restore iPhone

.. to start the backup recovery operation. Now that you have created a backup copy of the contents of your phone on your computer, you can restore your phone to its original settings. Once the restore is complete, the Setup screen will appear on the iPhone.

Unlock a Phone when You Forget Its Passcode Step 20
Unlock a Phone when You Forget Its Passcode Step 20

Step 5. Follow the prompts until you get to the Applications & Data screen

The steps will guide you in setting up the iPhone as if it were new. You will need to choose your location, connect to Wi-Fi and create the new passcode. Once you open the Applications screen, you will have the option to restore the backup.

Unlock a Phone when You Forget Its Passcode Step 21
Unlock a Phone when You Forget Its Passcode Step 21

Step 6. Select "Restore from iTunes Backup"

Unlock a Phone when You Forget Its Passcode Step 22
Unlock a Phone when You Forget Its Passcode Step 22

Step 7. Press "Next"

The following steps must be completed on the computer, from iTunes.

Unlock a Phone when You Forget Its Passcode Step 23
Unlock a Phone when You Forget Its Passcode Step 23

Step 8. Select your iPhone in iTunes

Click on the phone icon in the upper left corner to do this.

Unlock a Phone when You Forget Its Passcode Step 24
Unlock a Phone when You Forget Its Passcode Step 24

Step 9. Select "Restore Backup"

Unlock a Phone when You Forget Its Passcode Step 25
Unlock a Phone when You Forget Its Passcode Step 25

Step 10. Choose the most recent backup

If you see more than one file, be sure to choose the one with today's date.

Unlock a Phone when You Forget Its Passcode Step 26
Unlock a Phone when You Forget Its Passcode Step 26

Step 11. Follow the prompts to restore iPhone

When finished, all data will be copied back to the phone.

Method 4 of 4: Using iPhone Recovery Mode

Unlock a Phone when You Forget Its Passcode Step 27
Unlock a Phone when You Forget Its Passcode Step 27

Step 1. Connect iPhone to iTunes

If the phone has been locked after several failed login attempts, you will see the message "The device is disabled". This method leads to the deletion of all data contained in the mobile, so only try it if you are unable to access the iPhone using iTunes Restore.

Contrary to the backup and restore method, you can complete these steps on any computer that has iTunes installed (not necessarily the one you synced to)

Unlock a Phone when You Forget Its Passcode Step 28
Unlock a Phone when You Forget Its Passcode Step 28

Step 2. Press and hold the Sleep and Home buttons

Keep pressing them until the recovery mode screen appears. You should see the display go black with the iTunes logo and a USB connector, which suggests connecting the device to your computer.

Unlock a Phone when You Forget Its Passcode Step 29
Unlock a Phone when You Forget Its Passcode Step 29

Step 3. Click "OK" in the window that appears on iTunes

A pop-up should open with the following text: "iTunes has detected an iPhone in recovery mode. You must restore the iPhone before you can use it with iTunes". Otherwise, go to the next step.

Unlock a Phone when You Forget Its Passcode Step 30
Unlock a Phone when You Forget Its Passcode Step 30

Step 4. Click "Restore" on iTunes

You will see the button in the window containing the "Cancel" and "Update" items. After clicking, iTunes will start the restore operation, which can take several minutes.

Unlock a Phone when You Forget Its Passcode Step 31
Unlock a Phone when You Forget Its Passcode Step 31

Step 5. Follow the directions on the phone

When the reset is complete, the iPhone will restart. Follow the prompts to set your location, set up your Wi-Fi network and create your new passcode.

  • If you have created an iCloud backup in the past, select the "Restore from iCloud Backup" item on the "Applications & Data" screen.
  • If you don't have a backup available, select "Set up as a new iPhone" on the "Apps & Data" screen.

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