How to Fix Outlook Error 0x800ccc0b

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How to Fix Outlook Error 0x800ccc0b
How to Fix Outlook Error 0x800ccc0b
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If while you are trying to send an e-mail message with Microsoft Outlook you receive the error message "0x800ccc0b", the first step is to verify the correct configuration of the mail servers to be used. Normally, in this scenario, the user is unable to complete the sending of outgoing e-mail messages, precisely because the Outlook "0x800ccc0b" error, in most cases, is caused by an incorrect configuration of the SMTP server. Detailed information regarding this error is given below.

Error message: An unknown error has occurred. Account: 'email_address@domain_name.com', Server: 'mail.domain_name.com', Protocol: SMTP, Port: 25, Secure (SSL): No, Error number: 0x800CCC0B.

This article describes the simplest solution to take to resolve this type of error.

Steps

Fix Outlook Error 0x800ccc0b While Sending of Email Step 1
Fix Outlook Error 0x800ccc0b While Sending of Email Step 1

Step 1. Access the "Tools" menu and select the "Account Settings" item

Fix Outlook Error 0x800ccc0b While Sending of Email Step 2
Fix Outlook Error 0x800ccc0b While Sending of Email Step 2

Step 2. Go to the "E-mail" tab in the new window that appeared

Now double-click the e-mail address of the account that is unable to send messages.

Fix Outlook Error 0x800ccc0b While Sending of Email Step 3
Fix Outlook Error 0x800ccc0b While Sending of Email Step 3

Step 3. A new pop-up window will now appear

Press the "More Settings" button.

Fix Outlook Error 0x800ccc0b While Sending of Email Step 4
Fix Outlook Error 0x800ccc0b While Sending of Email Step 4

Step 4. Go to the "Outgoing mail server" tab and select the "Outgoing mail server (SMTP) requires authentication" checkbox

Fix Outlook Error 0x800ccc0b While Sending of Email Step 5
Fix Outlook Error 0x800ccc0b While Sending of Email Step 5

Step 5. Now provide the credentials (username and password) with which to access the SMTP server each time you send your e-mail

Normally this information is provided directly by the administrators of the email service your account refers to.

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